Infrastructure-support
Junior IT Technician
Junior
Remote
CBZ Technologies
60 000 $ - 80 000 $ (Permanent)
45 $ - 65 $ (Freelance)
Provide quality technical support and resolve daily user issues. Be the first point of contact for a positive IT experience.
Responsibilities
- Provide level 1 technical support.
- Install and configure workstations and peripherals.
- Diagnose and resolve simple hardware and software issues.
- Document interventions and technical procedures.
Requirements
- Minimum ONE (1) year of experience in IT asset management.
- Basic knowledge of Microsoft Intune.
- Basic knowledge of SCCM.
- Performed workstation setup.
- Administered Windows domains.
- Maintained servers.
- Wrote documentation.
- Customer service skills.